Hyster enjoys a different relationship with all our customers. We attempt to create complete client satisfaction created through world class production. Our objective is to foresee the requirements of all our clients along with deal with them with lift trucks which deliver the value, the performance and the reliability that they need.
Hyster fully believes in starting with the client. The company performs annual focus groups and offers on-going voice of customer research which is conducted both online as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our thorough review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools like for example virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
So as to ensure the lowest cost of ownership and total dependability all of Hyster's equipment are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Each and Every Time
To initiate quality from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold each worker responsible for constant quality, along with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster offers a wide array of features. The company has remained fully devoted to its key focus on quality and safety, on being innovative each and every time, and by offering some of the best material handling machinery on the market. These are only some of the reasons why the company has become a leader in the industry.